CD Quality Guarantee

No matter where you buy your CDs it is always possible to have an occasional defective CD or one that will only play in certain players. All CDs will not play in all players. A CD that doesn't play in one player will often play in a different player (this can be especially true if the player is an older player). This can happen with our own CDs or CDs purchased from major retailers. We have even experienced these ourselves in our own personal CD purchases.

The general consensus in the recording industry is that some CDs may not play due to format variations related to the age of the CD player. Others may not play due to slight inconsistencies in the materials or the laser/lens in the player (CD boom boxes and portable players are notoriously finicky about CD media). A warped CD or a CD with a label can also cause playback problems, and it’s usually the cheap ones that tend to warp. That’s why it’s so important to avoid low quality CDs. Would you really want to sell a bad CD to one of your fans? Is it really worth the embarrassment to save 20 cents on a CD?

At Rome, we go to great lengths to reduce this problem by using the highest quality Taiyo Yuden CDs. Telex, the manufacturer of our duplicator, highly recommends these CDs for use in their duplicators and has indicated that we have one of the lowest error rates that they have ever encountered. They attribute it to our high quality CDs and our proper use of equipment.

At Rome, our commitment to quality blank CD media and duplication technology guarantees our clients a return-rate on defective CDs far below usual industry reports. Our return rate on defective CDs is less than .01%. And if you should have a CD that you obtain from Rome that won’t play in any of your players and won’t even play in ours, we will be happy to replace it. (Terms and restrictions apply.) I’ve heard horror stories from people who tried a “too cheap to be true” mail order company to save a couple of bucks. Rome is the local company you can trust for an emphasis on quality and customer service at good prices.